Good software. People to help.
Understand YousrERP setup, migration, practical support and separately assessed customization from BOT Solutions.
Get started with practical help
All packages include chat and ticket support, with different response priorities. Start includes self-guided setup. Grow includes standard setup for one company and one agreed workflow. Scale adds assisted manufacturing setup, team-workflow training and a scoped starter import of customer, supplier and item lists. Historical transactions and opening balances are assessed separately.
Talk through your next task
Grow includes 30 minutes of screen-sharing support each month; Scale includes two hours of scheduled calls or screen sharing. These session allowances do not limit chat or ticket support. Product and access issues can always be reported through support, even after consulting time is used.
Small changes, agreed before work
Scale includes two separate customization hours per month for small reports, print formats and workflow adjustments after a fit check. Hours do not roll over or accumulate. Larger changes, integrations and development need a separate quote.
Learn at your own pace
Manuals, videos, guided tours and FAQs are available to everyone, including trial users. Consultant services begin with a paid subscription; screen sharing is attended and recording needs separate consent.